About the role

Confidential search for a Process Excellence Lead to drive outcomes in operational excellence, logistics, and process scale. This full-time on-site role in Surat is managed by a recruiting agency on behalf of a private employer.

You will own measurable results in operational excellence, logistics, and process scale, partner closely with cross-functional stakeholders, and raise the quality bar for how the team delivers.

Category: Operations & Supply Chain · Employment type: Full-time · Work mode: On-site (Surat, Gujarat) · Experience: 6–10 years

The hiring organisation remains confidential. Applications are reviewed by the recruiting agency managing this search.

Key responsibilities

• Own day-to-day operational KPIs and continuous improvement initiatives
• Coordinate cross-functional partners to remove bottlenecks and reduce cost-to-serve
• Build SOPs, dashboards, and exception-handling playbooks
• Forecast capacity and manage vendors or internal teams against SLAs
• Escalate risks early with clear options and impact analysis

Required qualifications

• Proven operations, logistics, or process-excellence experience
• Strong analytical skills and comfort with operational metrics
• Ability to lead without authority across distributed teams
• Process documentation discipline
• Calm execution under volume or seasonal peaks

Preferred qualifications

• Lean / Six Sigma exposure
• ERP / WMS / OMS tool experience
• Marketplace, ecommerce, or manufacturing background

Benefits and perks

• Competitive annual CTC with performance-linked variable pay
• Provident Fund and gratuity as per Indian labour law
• Medical insurance for self and eligible dependents
• Learning and certification budget with manager approval
• Standard office working hours in IST at the Surat workplace
• Paid time off, public holidays, and parental leave policies
• Structured leveling, transparent feedback, and internal mobility

Location and working hours

This is an on-site role based in Surat, Gujarat, India. Day-to-day collaboration runs during standard IST office hours at the Surat workplace.

Hiring process

Expect a structured process: recruiter screen, role-fit or technical interview, hiring-manager deep dive, and a final leadership conversation. We aim to move qualified candidates from first conversation to offer within three to four weeks.

Apply through WePlacement with an up-to-date resume. Shortlisted candidates will be contacted by the recruiting agency managing this confidential search.